Refunds and replacements

Digital accounts can't be returned once the login has been delivered, so refunds are limited to the cases below.

Replacement window

If an account can't be accessed with the details we delivered, write to support@agedchannels.io within 48 hours of delivery with your order link. We'll replace the account, or refund it if no replacement is available.

Not covered

Accounts restricted or lost after you signed in and changed the password, recovery details or content. Google's Terms of Service don't allow account transfers, and we can't control enforcement after handover.

Orders where the wrong vintage was chosen at checkout.

Undelivered orders

If we can't deliver a paid order, we refund it in full to the original payment method.